Specifying who to notify if a content filtering rule is violated

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Article ID: 181279

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

 

Resolution

Mail Security lets you specify who you want to notify when a rule is violated.

To specify who to notify if a content filtering rule is violated

  1. In the console on the primary navigation bar, click Policies.

  2. In the sidebar under Content Enforcement, click Content Filtering Rules.

  3. Do one of the following:

    Create a rule

    In the sidebar under Tasks, click New rule.

    Modify an existing rule

    In the content area, double-click the rule that you want to edit.

  4. Click the Notifications tab.

  5. Check any of the following:

    • Notify administrators

      Click the down arrow, and then type your customized text in the Subject line box and the Message body box. The default Subject line and Message body text is as follows:

      • Default Subject line text: Administrator Alert: Symantec Mail Security detected a message containing prohibited content

      • Default Message body text: Location of the message:%location%%n%Sender of the message:%sender%%n%Subject of the message: %subject%n%%n%The message was %action%%n%%n%This was done due to the following Symantec Mail Security settings: %n%Scan: %scan%%n% Rule: %rule%%nViolating term(s): %violatingterm%

    • Notify internal sender

      Click the down arrow, and then type your customized text in the Subject line box and the Message body box. The default Subject line and Message body texts are as follows:

      • Default Subject line text: Symantec Mail Security detected prohibited content in a message sent from your address

      • Default Message body text: Subject of the message: %subject%%n%Recipient of the message: %recipient%

    • Notify external sender

      Click the down arrow, and then type your customized text in the Subject line box and the Message body box. The default Subject line and Message body texts are as follows:

      • Default Subject line text: Symantec Mail Security detected prohibited content in a message sent from your address

      • Default Message body text: Subject of the message: %subject%%n%Recipient of the message: %recipient%

      See Alert and notification variables

  6. Click OK.

  7. On the toolbar, click Deploy changes to apply your changes.

    See Deploying settings and changes to a server or group