About activating the Mail Security license

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Article ID: 181272

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

 

Resolution

Symantec issues a serial number when you purchase Mail Security. If you want to upgrade from a previous version of the product and you have an active maintenance contract, Symantec issues an upgrade voucher with an alpha-numeric code. Register the serial number or upgrade code to receive a license key for the associated license file.

License keys are delivered in a Symantec license file (.slf). The serial number is provided on a license certificate, which is mailed separately and arrives in the same time frame as your software. For security reasons, the license certificate is not included in the Mail Security software distribution.

See About renewing the Mail Security license

License activation involves the following process:

Obtain a license file from Symantec

To request a license file, you must have the license serial number or upgrade voucher code. After you complete the registration process, Symantec sends you the appropriate license file by email.

See Obtaining a license file

Install the license file

Install the license file on each server on which you run Mail Security or on each node of a cluster.

Install the license file on each server on which you run Mail Security.

See Installing license files