Why do I get different numbers from the "Altiris Agent Basic Inventory (no update N days)" report and the "Computers Not Reporting Inventory in Last N Days" report?

Article Id: 181185

Status: Published

Updated On: 14-09-2007 09:40

Legacy Id: HOWTO7981

Products:

Management Platform (Formerly known as Notification Server)

Issue/Introduction:

Resolution:

Question
Why do I get different numbers from:

Altiris Agent Basic Inventory (no update N days) report, located in the Altiris Console at: Reports\Notification Server Infrastructure\Agent\Altiris Agent Inventory\Altiris Agent basic inventory (no update N days)

and

Computers Not Reporting Inventory in Last N Days report, located in the Altiris Console at: Reports\Asset and Inventory\Inventory\Windows\Inventory Agent\Inventory Capture\Computers Not Reporting Inventory in Last N days).

Answer

Use the Altiris Agent Basic Inventory (no update N days) report, located in the Altiris Console at: Reports\Notification Server Infrastructure\Agent\Altiris Agent Inventory\Altiris Agent basic inventory (no update N days.

DO NOT USE the Computers Not Reporting Inventory in Last N Days report, located in the Altiris Console at: Reports\Asset and Inventory\Inventory\Windows\Inventory Agent\Inventory Capture\Computers Not Reporting Inventory in Last N days). It may return inaccurate results becasue the query has a error and the reports includes some computers that have been inventoried within the parameter specified.