Why do I get different numbers from the "Altiris Agent Basic Inventory (no update N days)" report and the "Computers Not Reporting Inventory in Last N Days" report?

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Article ID: 181185

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Question
Why do I get different numbers from:

Altiris Agent Basic Inventory (no update N days) report, located in the Altiris Console at:  Reports\Notification Server Infrastructure\Agent\Altiris Agent Inventory\Altiris Agent basic inventory (no update N days)

and

Computers Not Reporting Inventory in Last N Days report, located in the Altiris Console at:  Reports\Asset and Inventory\Inventory\Windows\Inventory Agent\Inventory Capture\Computers Not Reporting Inventory in Last N days).

Answer

Use the Altiris Agent Basic Inventory (no update N days) report, located in the Altiris Console at:  Reports\Notification Server Infrastructure\Agent\Altiris Agent Inventory\Altiris Agent basic inventory (no update N days.

DO NOT USE the Computers Not Reporting Inventory in Last N Days report, located in the Altiris Console at:  Reports\Asset and Inventory\Inventory\Windows\Inventory Agent\Inventory Capture\Computers Not Reporting Inventory in Last N days).  It may return inaccurate results becasue the query has a error and the reports includes some computers that have been inventoried within the parameter specified.