How to validate SMP Agent for Unix, Linux and Mac installation and communication

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Article ID: 181168

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Updated On:

Products

Notification Server Agent for Macintosh (Altiris) Notification Server Agent for Unix/Linux (Altiris)

Issue/Introduction

 

Resolution

 The following commands will provide status of the installation of the SMP agent for Unix, Linux and Mac (ULM).

Note: Some commands may require use of 'sudo', especially on a mac. 

 

aex-helper list - displays the installed components and solutions. 

aex-helper check - validate that the agent process is running.

aex-helper query ns - returns the name of the NS server the client is configured to communicate with. 

aex-helper info resource - returns the resource guid, resource type description and guid, resource keys and resource key values. 

aex-sendbasicinv - sends basic inventory to the configured NS server and ensures communication to/from the NS server.

aex-refreshpolicies - refreshes policies (updates configuration) and ensures communication to/from the NS server. 

aex-cta ts - returns the name and registration info of the task server the client is registered with. 

aex-cta register - forces the client to register to the assigned task server. aex-cta list - lists "tasks" that have ran on the client and whether they succeeded or failed.  

 

 

 

 

Typical output of 'aex-helper list' for a Mac (agent only - no solutions)

 

 

$ aex-helper list 

 

Solutions: 

 

CTAGENT

CTBASEHANDLERS

AltirisInventoryRuleAgent

AltirisSoftwareManagementFramework

 

Subagents: 

 

Altiris Client Task Agent

Altiris Client Task Scheduling Agent

Altiris Base Task Handlers

Altiris Inventory Rule Agent

Altiris Software Management Framework Agent

...

 
 

 

Typical output of 'aex-helper list' for a Unix or Linux machine (agent only - no solutions)

 

 # aex-helper list 

 
Solutions:
 
CTAGENT
CTBASEHANDLERS
aex-iragent
aex-smfagent
 
Subagents:
 
Altiris Client Task Agent
Altiris Client Task Scheduling Agent
Altiris Base Task Handlers
Altiris Inventory Rule Agent
Altiris Software Management Framework Agent

 ...