Patch Management Solution - How to force the Patch Reboot event to be resent?

Products

• Patch Management Solution for Windows

Issue/Introduction

 

Resolution

In some cases it is necessary to send or resend the Patch Reboot event. The Patch Management compliance compare the patch installation event from the Inv_AeX_SWD_Execution_Summary and Evt_Reboot tables. If there is no reboot event post update installation that requires a reboot, then the update with be treated as not installed/vulnerable. This affects the compliance level/percentage of a given bulletin.

Pick a test PC with false compliance levels and set this in its registry:

HKLM > SOFTWARE > Altiris > Altiris Agent > Patch Management
DWORD key
RebootRequired  value 1

Reboot the computer and check the Evt_Reboot table for a new reboot entry after a few minutes to make sure that the event has a chance to process.