Patch Management Solution - How to force the Patch Reboot event to be resent?


Article ID: 181084


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Patch Management Solution for Windows




In some cases it is necessary to send or resend the Patch Reboot event. The Patch Management compliance compare the patch installation event from the Inv_AeX_SWD_Execution_Summary and Evt_Reboot tables. If there is no reboot event post update installation that requires a reboot, then the update with be treated as not installed/vulnerable. This affects the compliance level/percentage of a given bulletin.

Pick a test PC with false compliance levels and set this in its registry:

HKLM > SOFTWARE > Altiris > Altiris Agent > Patch Management
RebootRequired  value 1

Reboot the computer and check the Evt_Reboot table for a new reboot entry after a few minutes to make sure that the event has a chance to process.