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How to troubleshoot Symantec Email Submission Client Console (SESC) error message "You either have insufficient permissions to access this application or your user credentials are not refreshed."
Article ID: 180966
Updated On:
Products
Mail Security for Microsoft Exchange
Messaging Gateway
Issue/Introduction
Resolution
- Log out of computer and log back in.
- Check that the logged in user is part of the AD group SESC Admins: Symantec Email Submission Client Console (SESC) error message "You either have insufficient permissions to access this application or your user credentials are not refreshed." when logon account is not in "SESC Admins" group
- Ensure that all group membership names can be resolved: Symantec Email Submission Client Console (SESC) error message "You either have insufficient permissions to access this application or your user credentials are not refreshed." when Windows group SIDs cannot be mapped to name
Environment
- SESC 1.X
Feedback
Yes
No
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