The following uninstallation instructions apply to the TECH179526 hotfix for pcAnywhere.
Uninstall via MSI Right-click
- Click Start > Run. In the Open field, type “services.msc”.
- Stop the Symantec pcAnywhere Host Service if it is running.
- Right-click on the PCAnywhere_12.5_Tech179526 MSI file.
- Select Uninstall and complete the wizard.
- Navigate to C:\Program Files\Symantec\pcAnywhere
Or for 64-bit systems, navigate to C:\Program Files (x86)\Symantec\pcAnywhere
- If you are uninstalling the TECH179526 hotfix msi, rename the DLL awhlogon.dll.TECH179526 to awhlogon.dll. If you are uninstalling the TECH179960 hotfix msi, this is done automatically.
- If applicable, restart the Symantec pcAnywhere Host Service.
Uninstall via the Command Line with the MSI
- Click Start > Run. In the Open field, type “services.msc”.
- Stop the Symantec pcAnywhere Host Service if it is running.
- Open a command prompt and navigate to the folder containing the PCAnywhere_12.5_Tech179526 MSI file.
- Run the command “msiexec /uninstall PCAnywhere_12.5_Tech179526” and follow the prompts.
- Navigate to C:\Program Files\Symantec\pcAnywhere
Or for 64-bit systems, navigate to C:\Program Files (x86)\Symantec\pcAnywhere
- Rename the DLL awhlogon.dll.TECH179526 to awhlogon.dll
- If applicable, restart the Symantec pcAnywhere Host Service.
Uninstall via the Command Line without the MSI
- Click Start > Run. In the Open field, type “services.msc”.
- Stop the Symantec pcAnywhere Host Service if it is running.
- Open a command prompt and run the command “msiexec /x {851247CB-52CB-4C0C-BEAC-91FEE61FC83C}”
- Navigate to C:\Program Files\Symantec\pcAnywhere
Or for 64-bit systems, navigate to C:\Program Files (x86)\Symantec\pcAnywhere
- Rename the DLL awhlogon.dll.TECH179526 to awhlogon.dll
- If applicable, restart the Symantec pcAnywhere Host Service.
Uninstall via Add/Remove Programs
- Click Start > Run. In the Open field, type “services.msc”.
- Stop the Symantec pcAnywhere Host Service if it is running.
- Navigate to Add/Remove Programs in the Control Panel.
- Select pcAnywhere Hot Fix TECH129526 and then select Uninstall.
- After completion rename the DLL awhlogon.dll.TECH179526 to awhlogon.dll
- Navigate to C:\Program Files\Symantec\pcAnywhere
Or for 64-bit systems, navigate to C:\Program Files (x86)\Symantec\pcAnywhere
- Rename the DLL awhlogon.dll.TECH179526 to awhlogon.dll
- If applicable, restart the Symantec pcAnywhere Host Service.