What are the Notification Server Services?

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Article ID: 180850

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Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Question
What are the Notification Server Services (usually called Altiris Services)?

Answer
The following is a list of the different Services associated with Notification Server:

1. Altiris Agent
Service Name: Altiris Agent.
The Altiris Agent is not actually a Notification Server Service but if you have the Altiris Agent installed, you will see it on the Services for your server.
Enables remote management and troubleshooting of the computer by Altiris Notification Server solutions. The path to the executable is: C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
2. Altiris Client Message Dispatcher
Service Name: Altiris Client Message Dispatcher
Provides agent-generated message dispatch services for Altiris Notification Server. It is usually a dependency of the Altiris Service. The path to the executable is:
C:\Program Files\Altiris\Notification Server\Bin\AeXSvc.exe
3. Altiris NS Receiver
Service Name: Altiris NS Receiver
This service redirects NS messages from EvtInbox to the NS queue for processing. The path to the executable is:
C:\Program Files\Altiris\Notification Server\Bin\AeXNSRcvSvc.exe
4. Altiris Service
Service Name: Altiris Service
Provides remoting and background services for Altiris Notification Server. The path to the executable is:
C:\Program Files\Altiris\Notification Server\Bin\AeXSvc.exe

There are Registry keys associated to these Services. You can find them by using regedit from the Run prompt:

  1. Click Start, and then click Run.

  2. In the Open box, type regedit, and then click OK.

  3. Locate, and then click the following registry entry, where <ServiceName> is the name of the service:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<ServiceName>

    For example, if the service is named AexSvc (which in this case it refers to Altiris Service and Altiris Client Message Dispatcher), locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AexSvc key.