Getting a lot of errors related to Class Name: AeX AC TCPIP Class Guid: AeX AC TCPIP

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Article ID: 180824

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Problem
I am getting a lot of error messages related to the following errors:

Priority: 1
Date: 1/8/2007 11:17:52 AM
Tick Count: 255823343
Host Name: ALTSERVER
Process: aexsvc.exe (400)
Thread ID: 1268
Module: AltirisNativeHelper.dll
Source: Altiris.NS.ResourceManagement.DataClass.ConfirmSchema
Description: Class Name: AeX AC TCPIP Class Guid: AeX AC TCPIP Incompatible columns in DataClassAttribute.

Priority: 1
Date: 1/8/2007 11:17:52 AM
Tick Count: 255823343
Host Name: ALTSERVER
Process: aexsvc.exe (400)
Thread ID: 1268
Module: AltirisNativeHelper.dll
Source: Altiris.NS.ResourceManagement.DataClass.ConfirmSchema
Description: DataClass ( Unhandled exception.  Type=Altiris.NS.Exceptions.InvalidDataClassSchemaException Msg=Incompatible columns in DataClassAttribute. Error:Class Name: AeX AC TCPIP Class Guid: AeX AC TCPIP  Src=Altiris.NS
StackTrace=
   at Altiris.NS.ResourceManagement.DataClass.ConfirmSchema() )

Priority: 1
Date: 1/8/2007 11:17:52 AM
Tick Count: 255823343
Host Name: ALTSERVER
Process: aexsvc.exe (400)
Thread ID: 1268
Module: AltirisNativeHelper.dll
Source: Altiris.Resource.ResourceDataClass.OnSave
Description: Failed to save the Resource Data Class 'AeX AC TCPIP'. [Incompatible columns in DataClassAttribute. Error:Class Name: AeX AC TCPIP Class Guid: AeX AC TCPIP ]

Priority: 1
Date: 1/8/2007 11:17:52 AM
Tick Count: 255823359
Host Name: ALTSERVER
Process: aexsvc.exe (400)
Thread ID: 1268
Module: AltirisNativeHelper.dll
Source: Altiris.NS.StandardItems.Messaging.InventoryCaptureItem.OnMessage_Impl
Description: Failed to process NSE :  ( Unhandled exception.  Type=Altiris.NS.Exceptions.AeXException Msg=Failed to load inventory. [Failed to save the Resource Data Class 'AeX AC TCPIP'. [Incompatible columns in DataClassAttribute. Error:Class Name: AeX AC TCPIP Class Guid: AeX AC TCPIP ]] Src=Altiris.NS

Environment
Notification Server 6.0.6074 (6.0 SP3)

Cause
The AeX AC TCPIP was missing from the database. It is unknown how it got deleted or missing.

Resolution

  1. Obtain a copy of the AeX AC TCPIP dataclass from one functioning Notification Server with the same version. You can find the dataclass under Configuration tab > Resources Settings > Data Classes/Basic Inventory.
  2. Export the dataclass import into the same location in the Altiris Console.
  3. Restart the Altiris Services.