The LiveUpdate Administrator Event Log records information about the events that LiveUpdate Administrator generates. This log can be viewed in the console of LUA 2.x. There, events can be filtered by event type, users, and severity. You can also designate a specific date or a range of dates for the report.
This event log can be exported to a comma-separated file, in case it is desirable to view or search the events in a different format (imported into Excel, for example). Symantec Technical Support will also often request this exported file when troubleshooting an issue.
To Export the Event Log
The following information is available in the Event Log:
To add these heading to the exported .csv, simply insert the following line at the top of the .csv text document:
When opened in Excel (or similar) the columns will then have the correct headings.