How do I set the rendezvous timer (R-Timer) on the PGP Universal Server?


Article ID: 180763


Updated On:


Symantec Products




To change the value of the R-Timer please do the following:

1. Go to the PGP Universal Server admin interface.

2. Click on Services > PGP RDD.

3. Click the Manage PGP RDD with Intel Antitheft Technology... button.

4. Select the Configuration button  and then click Policies.

5. Set the Rendezvous timer as desired. ( For 50 K Base users and higher we recommend to set it to 7 Days to avoid high CPU usage ) and click Save to save the settings.




Note: Considerations When Configuring Rendezvous Intervals

Setting an interval to a period that is shorter than three days will eventually lead to a number of clients attempting a rendezvous during a weekend when many of the systems are offline. When those clients come online on Monday morning, they will all retry the rendezvous. This can impact PGP Universal Server performance.
Symantec recommends that you set a rendezvous interval of seven days and stagger your deployment to spread client rendezvous days across the work week. This sets clients on a regular schedule that may change if vacations or other unusual circumstances take a laptop offline for its regular rendezvous interval, but will otherwise stay relatively consistent and avoid Monday morning load.
To prevent a large group of rendezvous from occurring at the same time of day, you can add a random delay that triggers when the rendezvous timer expires. When a rendezvous is overdue, the rendezvous randomization timer triggers a random value between 0 and the maximum specified value set in PGP Universal Server. If the rendezvous timer expires and rendezvous is unsuccessful, the client waits until the random interval to retry the rendezvous.

For example, if a rendezvous was due at 8:30 AM on Wednesday, but the computer was offline until 9:00 AM, the client attempts a rendezvous at 9:00 AM plus a random value between 0 and the configured number of minutes