Unlike standard Symantec Management Platform reports, IT Analytic reports are all part of Microsoft SQL Server Reporting Server. Microsoft Report Builder is therefore used to create or edit IT Analytic reports. Use the following instructions to launch Microsoft Report Builder:
Please Note: While IT Analytics does provide a convenience link to access Microsoft Report Builder, Symantec Technical Support is unable to assist customers with creating or troubleshooting using Microsoft Report Builder or with creating or troubleshooting any custom IT Analytics reports. Please contact Microsoft or your DBA for assistance with using Microsoft Report Builder or Symantec Consulting Services for assistance with creating custom IT Analytics reports, who can be reached here:
Symantec Consulting Services
Can IT Analytics create custom reports?
Can custom data classes and resources be added into IT Analytics?
Can IT Analytics create custom cube views?