How to remove, repair, or install the Active Directory Connector from a Notification Server

book

Article ID: 180720

calendar_today

Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Problem
I can't remove, repair, or install the Altiris Integrated Component for Microsoft Active Directory (the Active Directory Connector) because it does not appear in Windows Add or Remove Programs utility.

Environment
Notification Server 6.0

Cause

The Altiris Integrated Component for Microsoft Active Directory (Active Directory Connector) is not listed in the Windows Add or Remove Programs utility.

Resolution
To remove Altiris Integrated Connector for Microsoft Active Directory (the Active Directory Connector) from the Notification Server:

  1. Go to C:\Program Files\Altiris\Setup Files\DirectoryConnector and click the DirectoryConnector.msi.
  2. When the Welcome screen appears, click Next.
  3. Click Remove.
  4. Follow the instructions in the wizard.

To repair the "Altiris Integrated Connector for Microsoft Active Directory' (the Active Directory Connector) on the Notification Server:

  1. Go to C:\Program Files\Altiris\Setup Files\DirectoryConnector and click the DirectoryConnector.msi.
  2. When the Welcome screen appears, click Next.
  3. Click Repair.
  4. Follow the instructions in the wizard.

To install Altiris Integrated Connector for Microsoft Active Directory (the Active Directory Connector) on the Notification Server, do one of the following options:

Option 1:

  1. In the Altiris Console, click the Configuration tab > Upgrade/Install Additional Solutions.
  2. In the right pane (Solution Center), click the Available Solutions tab, scroll to Components and click the Altiris Integrated Component for Microsoft Active Directory link.
  3. Follow the instructions in the wizard.

Option 2:

  1. Go to C:\Program Files\Altiris\Setup Files\DirectoryConnector and click the DirectoryConnector.msi.
  2. When the Welcome screen appears, click Next.
  3. Follow the instructions in the wizard.