Mobile Management Solution 7.1 - Support for Windows 2008 R2 SP1

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Article ID: 180712

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Updated On:

Products

Mobile Management

Issue/Introduction

 

Resolution

If enrollment fails when you run Mobile Management 7.1 on Windows 2008 R2 SP1, please check the device logs. If the following error exists, please complete the following steps to resolve the issue.

 Error
 
Desc   : The operation couldnt be completed. (kCFErrorDomainCFNetwork error 303.)
Domain : kCFErrorDomainCFNetwork
Code   : 303
Type   : MCFatalError

Resolution:

  1. Open IIS.
  2. Navigate to the IOSServices Virtual under Default Web Site.
  3. Open the HTTP Response Headers Feature.
  4. Remove all HTTP Response Headers listed.
  5. Click Set Common Headers (top right), and then uncheck all options. Click OK.

Note: The kCFErrorDomainCFNetwork error being reported by the device refers to invalid HTTP headers. This resolution requires removing all HTTP response headers from the Virtual directory in IIS containing the put handler.