RTCI, OOB 7.1 - How to configure RTCI to use the IP address from the Symantec_CMDB database for task and 1:1 management. Including Out of Band Management.

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Article ID: 180703

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Updated On:

Products

Real-Time Console Infrastructure

Issue/Introduction

 

Resolution

By default RTCI will try to dynamically resolve host names for tasks and 1:1 management. It is possible to change this behavior with specifying non-zero value for this key. In this case IP address for host will be taken from database. This can greatly improve performance for tasks with thousands resource targets and fix some problems with invalid DNS configurations. This is only available in RTCI 7.1 and above.

Create a new registry value in the KEY_LOCAL_MACHINE\SOFTWARE\Altiris\eXpress\RTCI key.

UseDatabaseIP (DWORD) and set it to a non-zero value.