Symantec Endpoint Protection 12.1 FAQ

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Article ID: 180674

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Updated On:

Products

Endpoint Protection

Issue/Introduction

 

Resolution


Obtaining and planning for SEP 12.1

 • Obtaining the latest version of Endpoint Protection or Network Access Control  TECH103088

 • Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control TECH163829

 • Planning for Migration to Symantec Endpoint Protection Manager 12.1 TECH162730
 
 • Migration Paths For Symantec Endpoint Protection Manager TECH162327

 • Preparing for and Recovering from Disaster with Symantec Endpoint Protection TECH105658


Remote access

* Please see page 95-96 of the Implementation Guide for supported methods of logging in to the SEPM (Symantec Endpoint Protection Manager).

   • How to install Web Console (Java Console) for Symantec Endpoint Protection Manager. TECH105171

   • Product corruption or failure appears during an installation or migration while using an improperly configured remote session. TECH105135

   • How to install or manage Symantec AntiVirus and Symantec Endpoint Protection components through Remote Desktop TECH104331



Installations and initial configurations

 • Steps to prepare computers to install Symantec Endpoint Protection 12.1 client TECH163112

 • Upgrading and migrating to Symantec Endpoint Protection 12.1 TECH163602

 • Symantec Endpoint Protection 12.1: Installing the Manager for the first time and deploying clients TECH163580

 • Installing an unmanaged Symantec Endpoint Protection client TECH104386

 • Getting up and running on Symantec Endpoint Protection for the first time HOWTO55274

 • Activating your Symantec Endpoint Protection 12.1 product license TECH162623


General Documentation for SEP 12.1

 • Symantec Endpoint Protection Getting Started Guide 12.1 DOC4322

 • Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager TECH160736

 • Managing exceptions for Symantec Endpoint Protection HOWTO55153

 • Handling and preventing SONAR false positive detections HOWTO55273