Let Symantec Installation Manager (SIM) try to reinstall a new SIM version if it was deferred to a later time
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Let Symantec Installation Manager (SIM) try to reinstall a new SIM version if it was deferred to a later time

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Article ID: 180639

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Updated On:

Products

IT Management Suite

Issue/Introduction

 SIM version install deferred to a later time but want to execute immediately

Environment

ITMS 8.x

Resolution

When opening SIM it prompts with a popup window stating a new version of SIM is available. You have some options like 'Update Now', 'Remind me in 1 day', etc. Selecting anything else besides 'Update Now' will defer SIM to install the new version.

However, if you need to upgrade SIM, how can you get SIM to ignore the previously selected options and prompt to install the new version?

SIM has a registry key that keeps track when it will be displayed again:

  1. Open Regedit
  2. Go to 'HKLM>Software>Altiris>AIM>Configuration>ProductListings'
  3. Under 'Current', take note of the value on it. By default it is 0, which means Product Listing '0' is in use (if you are using a different Product Listing than the default one, you may have other value like 1 and so on).
  4. Under 'ProductListings' you should have a folder with the respective number as the 'Current' regkey mentioned above. Click on it.
  5. Look for the regkey called 'NextPlUpdateTime' and change the value to the current date.
  6. Close and reopen SIM. Now you should be prompted again to upgrade SIM.
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