Need to force Patch Inventories for Patch Management

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Article ID: 180637

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

 

Resolution

Question: How do I force Patch Inventories for Patch Management Solution 7.1 SP1, SP2, MP1.x and 7.5?

Answer: Work through the following steps:

  1. Configure the Windows Assessment Scan to run Always.
    • Drill down on the Console > Settings > All Settings > Software > Patch Management > Windows System Assessment Scan
      • De-select the setting 'Send Inventory Results Only If Changed' from the policy
      • Save Changes
      • How to refresh the Assessment Scan package and the details of this Policy and its processes are outlined on HOWTO110220
  2. Update Configuration on the client to receive the changes to that policy.
  3. Kick off one of the following to force a scan of Patch Inventories: 
    • Go to the Client's Altiris Agent GUI
      • Software Delivery Tab
      • Highlight Windows System Assessment Scan
      • Click on the link, in the left blue pane; under 'Application Tasks' named 'Windows System Assessment Scan'
    • Run the command on the client to force Patch Inventories
      • Go to Start > Run and input the following: "C:\Program Files\Altiris\Altiris Agent\Agents\PatchMgmtAgent\AeXPatchUtil.exe" /i
        • Drill down on the client: C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{6D417916-467C-46A7-A870-6D86D9345B61}\cache
          • Ensure the 'modified date' is current for the STPatchAssessment.xml file.

Advisory: The InventoryRuleCache.ibd file is no longer affiliated with the Patch Management inventory scan in version 7.1 SP1+. To refresh the client's inventory files; work through KM: HOWTO101482

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