How do blockout settings affect the Altiris Agent?

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Article ID: 180608

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Question
How do blockout settings affect the Altiris Agent?

Answer

Blockout Type

If you disable the Package Server and NS Client software, you can set the blockout type of either Standard or Total. Standard is the default.

  • Standard—Standard blockout means that the Package Server and NS Client will not download any Software Delivery packages. However, the NS Client will still send events and get Client Settings policy requests from the Notification Server. Events and Client Settings policy requests are typically only small amounts of information and will have minimal impact on the network traffic. However, packages can be large and could affect the network load. This setting can help minimize the impact of Package Servers and NS Clients on the network during business hours.

    Note: Software Delivery packages that are downloading when the blockout period starts will continue to download completely.

  • Total—Total blockout means there is no communication between the Package Server/NS Client and Notification Server during the specified time period. All events from the NS Client are queued (on the NS Client) and will only be sent after the blockout.

    Note: Software Delivery packages that are downloading when the blockout period starts will continue to download completely. If a Software Delivery package download is prevented by a blockout, the package will not be downloaded immediately when the blockout expires. The download will enter the backoff state, and depending on how long the blockout lasts, the download may not be attempted again for several hours after the blockout expires.

Disable configuration requests and sending basic inventory at startup and after blockouts for up to

This disables Client Settings policy requests and sending basic inventory at startup after the blockout has ended for up to a certain amount of time. This is set up to avoid the problem of having all NS Clients waking up at the same time and sending basic inventory and doing Client Settings policy requests at the same time. Whatever time you choose, the basic inventory and Client Settings policy requests will be sent at a random time within this time frame.

For example, if you choose 30 minutes, the NS Client sends basic inventory and Client Settings policy requests at a random time between 1 minute and 30 minutes. This staggers the waking up of all NS Clients and prevents the Notification Server from being overwhelmed following a blockout. The larger amount of NS Clients you have, the longer the time you should choose.

The default is Do not disable which means that NS Clients immediately start sending out basic inventory and Client Settings policy requests.