About troubleshooting Workspace Virtualization Agent installations

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Article ID: 180448

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Updated On:

Products

Workspace Virtualization (formerly SVS)

Issue/Introduction

 

Resolution

About troubleshooting Workspace Virtualization Agent installations

You can complete most failed installations with a restart and a reinstallation. The installation log is stored in the %Temp% directory. In the installation log, search for "return value 3". The lines preceding this value should contain an error message regarding the failure. If the error message identifies the problem (for example, an invalid product key), you should be able to resolve it. For more complex problems, you may need to contact Symantec support or do a manual cleanup of the installation.

See Installing the Workspace Virtualization Agent silently

See Cleaning up a failed Workspace Virtualization Agent installation.

See Installing the Workspace Virtualization Agent