How to find Symantec Installation logs and Symantec Management Platform logs

Article Id: 180418

Status: Published

Updated On: 17-09-2018 12:19

Legacy Id: HOWTO48927

Products:

Management Platform (Formerly known as Notification Server)

Issue/Introduction:

Resolution:

The installation logs and server logs are all stored in the "Logs" folder. This folder can be found in the following directories:

SMP 7.0: <InstallDirectory>\Program Files\Altiris\Notification Server\Logs
SMP 7.x: <InstallDirectory>\ProgramData\Symantec\SMP\Logs (ProgramData is hidden by default. In the "View" options, ensure "Show hidden files, folders and drives" is selected"
SMP 8.x: <InstallDirectory>\ProgramData\Symantec\SMP\Logs (ProgramData is hidden by default. In the "View" options, ensure "Show hidden files, folders and drives" is selected"