Disable web.config Debug compilation modeThis setting affects many Altiris Solutions, but will have a larger performance impact in regards to Patch Management functions
See article 33499 for how to disable debug mode in both of the web.config files located at:
Isolate the Inventory Rule Management Web serviceIsolating the Inventory Rule Management Web service provides a mechanism of throttling the load caused by the inventory rule retrieval process. The following steps provide the technique to accomplish this using IIS 6 which is installed with Windows 2003.
Set the master request queue limit
Define a new application pool
Reassign the InventoryRuleManagement virtual directory to the new application pool
Restart the IIS service
Go to Start > Run > IISReset.exe > OK.
The Notification Server console performance should increase, and server load should drastically decrease in comparison to previous PMImport release days. IIS logs should reflect a larger number of 503 error messages in reference to AgentRuleData.ashx requests. This is the intended behavior, and the agents will instead try back in a few minutes. The kernel request queue limit of 200 is appropriate for most environments. It may be adjusted to between 100 and 500. Increasing the limit will slightly increase the speed at which vulnerability scanning data is distributed at the expense of additional CPU and memory consumption.
Potential Issues with this technique
The repercussions of a executing a repair on the Patch Management .msi files has not been evaluated. The same concern exists when Patch Management Solution for Windows 6.2 is released and an upgrade from 6.1 to 6.2 is then performed. This article will be updated once an .msi repair evaluation has been completed.
Note: Customers should reverse the application pool assignment on the InventoryRuleManagement virtual directory, prior to performing a repair or upgrade of any Patch Management based solution. This concern will be negated upon final confirmation from development. (This step may not be necessary in some upgrade cases, after the upgrade has completed check the Application Pool to see if has changed to Default. If it has change it back to Inventory Rule Management.)
***Note for Patch Management 7.1+ users: This has not been tested in 7.1+. Results have been mixed in customer's environments and is not recommended by the Patch Development team. With the version of IIS used with 7.1+ the allocation of resources is handled better than in the 1.1.4322 .NET version. It is suggested using /3GB /UserVA switch first to try to help memory (see KM Article ID: HOWTO4400), but there is no known reason that it would cause a problem.
Symantec would suggest that customers start without setting this up and it could be added at a future time if needed. If errors in IIS are seen place the InventoryRuleManagement segment back into the Default AppPool