What is the best way to cleanly uninstall the Symantec Management Agent to leave no remnants (or the bare minimum) behind?

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Article ID: 180365

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

The following method has been shown by our Quality Assurance teams and in a few customer environments to be the best "sure fire" way to cleanly uninstall the Symantec Management Agent.

Run the following 2 commands. It should be noted that some time needs to be given between the commands, depending on how you are scripting it:

  • Aexagentutil.exe /uninstallagents
  • Aexnsagent.exe /uninstall

Both executables are located, by default at: C:\Program Files\Altiris\Altiris Agent\