HOW TO: Check for PGP Desktop for Windows Updates

Products

• Symantec Products

Issue/Introduction

 

Resolution

This article provides instructions on how to check for PGP Desktop updates.

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Many customers are eligible for free upgrades to new and updated versions of PGP Desktop.

Eligible customers include:

• Customers with current Subscription Licenses.
• Customers with Perpetual Licenses having current Software Insurance.

Use the following steps to find out whether you are eligible for a free upgrade.

Windows

1. Click the PGP Tray icon in the Windows System Tray.
2. Select Check for Updates.
3. After PGP Desktop gathers information regarding your license, if you are eligible for an upgrade, you are then notified of any available updates.
4. Click the Begin Download button to download the update for PGP Desktop.

Note: Even if you have disabled PGP Desktop to automatically check for updates in the PGP Options, you can still use the Check for Updates from the PGP Tray icon.