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HOW TO: Create a New Messaging Service - PGP Desktop 10 for Mac


Article ID: 180195


Updated On:


Symantec Products




This article describes how to create a PGP Messaging in PGP Desktop 10 for Mac.

A PGP Messaging service is information about an email account, as well as the security policies that are to be applied to outgoing messages for that email account.

In most cases, PGP Desktop creates services for you as you use your email accounts to send or receive messages. If you need to create a service yourself, make sure to read and understand these instructions. Incorrect configuration of a service could result in problems sending or receiving email messages.

  1. 1 Open PGP Desktop and click the PGP Messaging item. The PGP Messaging screen is displayed.
  2. Click Create New Service. Or, from the Messaging menu, select New Service. The New Service screen is displayed. The Service Properties section shows default settings and the Security Policies section displays default security policies.
  3. In the Description field, enter a descriptive name for this service. (This step is optional, but helpful when you work with multiple services).
  4. In the Email Address field, enter the email address associated with this service (for example, [email protected]).
  5. Type the name of your incoming and outgoing email servers, or click Server Settings if you want to set advanced options. 
  6. Click OK when you are finished.
  7. In the Universal Server field, select the name of the PGP Universal Server protecting the email domain you are in. is displayed if you are not in an email domain protected by a PGP Universal Server. If your domain is protected by a PGP Universal Server, but it is not listed, select to enter the name of your PGP Universal Server. For more information, check with your PGP Universal administrator.
  8. If you want to change your existing key mode, click Key Mode. The Key Mode dialog box is displayed, displaying your current key mode. If necessary, click Reset Key, which begins the process of resetting your account and choosing a different key mode. You can only reset your key and choose a different key mode if you are in an email domain protected by a PGP Universal Server. For more information about key modes, see Working with the Security Policy List.
  9. Click OK.
  10. In the Username field, enter the user name on the email account.
  11. In the Default Key field, the current key displays.
  • If you are using PGP Desktop as a standalone product, you can either keep the default key, or select another one from the menu (if another key is available).
  • If you are using PGP Desktop in a PGP Universal Server-managed environment, the default key is displayed and you cannot change it. If you need to change your key, you must click Key Mode and go through the procedure to reset your key.
  1. Enable Cache this keys passphrase when I log in (by selecting the checkbox) if you want to cache the passphrase for the keypair you just selected when you log in.

    Note: If you dont cache the keys passphrase, you will be prompted for it when you are sending signed messages or receiving encrypted messages.

  2. In the Security Policies section, the current policies that apply to the selected service are displayed. If you are using PGP Desktop as a standalone product, you can view the default security polices, disable the default security policies, or add new policies. If you are using PGP Desktop in a PGP Universal Server-managed environment, you must use the policies from the PGP Universal Server.
  3. When you are done with the security policies, the account is ready. It is not necessary to click a button to save your information. It was saved as soon as you entered it.