HOW TO: Update a PGP Universal Server Cluster

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Article ID: 180162

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Updated On:

Products

Symantec Products

Issue/Introduction

 

Resolution


This article details the software update options available and the steps to apply updates to a PGP Universal Server cluster.


 

Warning: It is not possible to use upgrade files on all major releases. Some releases such as 2.5 and 2.7 require a clean installation of the new version and then restoring a backup of the previous version. Please refer to the PGP Universal Upgrade Guide and the latest PGP Universal Server readme for detailed upgrading information.


After the software update is downloaded, the update is installed by clicking on the Install icon. The list on the Software Updates card shows all updates available and installed for your PGP Universal Server. Updates have to be installed in the appropriate order. After the update is installed, its Install icon is disabled.

The list shows the name of the update, the version, the size, the date of the last action for that update, and the Install icon.

 

Software Updates

Updates for the server are downloaded from your account on the Symantec Licensing Portal.

 

  1. Save the file to your hard drive.
  2. Upload the file to the PGP Universal Server.

To upload a file:
 

  1. Click Upload Update Packages to upload an update package from your hard drive. The Upload Update dialog appears.
  2. Browse to find the file you want, then click Upload. The update package will appear on the list.

After completing the software update file upload, the update is installed by clicking on the Install icon. The list on the Software Updates card shows all updates available and installed for your PGP Universal Server. Updates have to be installed in the appropriate order. After the update is installed, its Install icon is disabled.

 

PGP Universal Server Cluster Updates

Updates to the PGP Universal Server software are not propagated among cluster members.

When applying updates to a PGP Universal Server in a cluster, each server must update their own software.

 

Caution: If you update the software of one member of a cluster, you must update the software of all of the others as well. While the software updates are applied to the PGP Universal Server, the cluster members will temporarily be running different versions of the software, but they will continue to share cluster data.



Unless you are utilizing the option to Automatically Install updates, use the following steps to manually install updates.

 

Apply Software Updates

  • Download available software updates to the Primary and Secondary servers.
  • First, install the update(s) to the Primary server in the cluster.

    Note: The Install icon lets you manually install an update. If you are installing updates manually, you must install them in order when you are installing more than one.

    Click the icon in the Install column to manually install an update.

     
  • Next, install the update(s) to the Secondary servers in the cluster.

 

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