Completely uninstall the NS Agent for Apple Mac's with Intel Processors

Products

• IT Management Suite

Issue/Introduction

How do you completely uninstall the NS Agent for Apple Mac's with Intel Processors?

NOTE: ITMS has provided NS Agent for Macintosh and Inventory Solution for Macintosh that work on Intel-Mac processorsOctober 2006.

Environment

ITMS 8.x

Resolution

The following applies to both Intel-Mac and PowerPC Macintosh computers. There are two ways to uninstall the Agent on a Macintosh computer:

1. The Macintosh Agent solution includes an Uninstall policy which is found in the SMP Console at Settings > Agents/Plug-ins > Symantec Management Agent > UNIX/Linux/Mac > Symantec Management Agent for UNIX/Linux/Mac - Uninstall. A unique target can be applied to this policy in the View drop-down. Select the Policy, Target it as needed, and then Enable it by turning it ON as shown here:

2. From the Macintosh client, open a terminal window and navigate to: /Applications/Utilities/Altiris/NSAgent/.bin.  Then run "sudo aex-uninstall" as an admin user.