Verifying Symantec Event Agent and collector installation

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Article ID: 179871

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Security Information Manager

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Verifying Symantec Event Agent and collector installation

To verify the Symantec Event Agent and collector installation, you must complete the following procedures in the order presented:

To verify that the appropriate services have started on Windows

  1. On the collector computer, from the Start menu, click Settings > Control Panel.

  2. In the Control Panel window, select Administrative Tools.

  3. In the Administrative Tools window, select Services.

  4. In the Services dialog box, verify that the Symantec Event Agent Manager and Symantec Event Agent services are listed and are started.

To verify that the appropriate daemons have started on UNIX

  1. On the collector computer, become superuser.

  2. At the command prompt, type the following command:

    ps -ef | grep sesagentd

  3. Verify that the sesagentd process exists.

To verify that the Symantec Event Agent and collector are running

  1. On the collector computer, navigate to the Agent directory as follows:

    • On Windows, the default location is C:\Program Files\​Symantec​\​Agent

    • On UNIX, the default location is /opt/​Symantec/​sesa/​Agent

      On UNIX, you must become superuser.

  2. To access the Collector and Agent Management scripts, at the command prompt, do one of the following steps:

    • On Windows, type the following command:

      agentmgmt.bat

    • On UNIX, type the following command:

      sh ./agentmgmt.sh

  3. At the SSIM Collector / Agent Management Scripts menu, select the following option:

    1. Show Agent Status