Verifying Symantec Event Agent and collector installation

Products

• Security Information Manager

Issue/Introduction

 

Resolution

Verifying Symantec Event Agent and collector installation

To verify the Symantec Event Agent and collector installation, you must complete the following procedures in the order presented:

• On the collector computer, verify that the appropriate services or daemons are started.

  On a Windows computer, you verify that services have started. On a UNIX computer, you verify that daemons have started.

  See “To verify that the appropriate services have started on Windows”.

  See “To verify that the appropriate daemons have started on UNIX”.

• Verify that the Symantec Event Agent and collector are running.

  See “To verify that the Symantec Event Agent and collector are running”.

To verify that the appropriate services have started on Windows

1. On the collector computer, from the Start menu, click Settings > Control Panel.

2. In the Control Panel window, select Administrative Tools.

3. In the Administrative Tools window, select Services.

4. In the Services dialog box, verify that the Symantec Event Agent Manager and Symantec Event Agent services are listed and are started.

To verify that the appropriate daemons have started on UNIX

1. On the collector computer, become superuser.

2. At the command prompt, type the following command:

   ps -ef | grep sesagentd

3. Verify that the sesagentd process exists.

To verify that the Symantec Event Agent and collector are running

1. On the collector computer, navigate to the Agent directory as follows:

   • On Windows, the default location is C:\Program Files\​Symantec​\​Agent

   • On UNIX, the default location is /opt/​Symantec/​sesa/​Agent

     On UNIX, you must become superuser.

2. To access the Collector and Agent Management scripts, at the command prompt, do one of the following steps:

   • On Windows, type the following command:

     agentmgmt.bat

   • On UNIX, type the following command:

     sh ./agentmgmt.sh

3. At the SSIM Collector / Agent Management Scripts menu, select the following option:

   1. Show Agent Status