Client is missing policies and causing Software Updates to fail.
book
Article ID: 179737
calendar_today
Updated On:
Products
Patch Management Solution for Windows
Issue/Introduction
Resolution
Question Client is missing policies and causing Software Updates to fail.
Answer
The following Policies will need to be checked and ensured they are configured as outlined:
Software Update Plug-in Install Policy - Rolls out the Patch Agent Plug-in.
Console > Settings > All Settings > Agents/Plug-ins > Software > Patch Management > Windows > Software Update Plug-in Install
Ensure it is targeting the appropriate Filter of machines, that are to be updated through Patch Management, and have the Altiris Agent installed.
Microsoft Vulnerability Analysis
Console > Settings > All Settings > Software > Patch Management > Microsoft Settings > Microsoft Vulnerability Analysis Policy
Targeting the appropriate Filter.
Running 'Only if Changed' and Every 4 hours.
Can be ran 'Always' and at a faster interval if the NS is able to handle the processes of the full Patch Inventory on each run.
Microsoft QChain Install - Run the Policy Manually to refresh the package replication to the Clients.
Console > Manage > Manage Jobs and Tasks > System Jobs and Tasks > Software > Patch Management > Download QChain
Disable 'Only Download if Modified'
New Schedule > Now
‘All Windows Computers with Software Update Plug-in’: Hidden Policy
Since this policy is hidden in PMS 7.0 please paste the following link, on the Notification Server, and verify that the policy is enabled and the target is correct. Note: the GUI is not 'user friendly' so ensure the box is checked and Apply the best you can as seen below circled in red.