Symantec Brightmail Gateway virtual appliances provide support for a limited set of VMware tools.
Only the following tools are supported:
The second generation vmxnet Virtual NIC driver: This tool loads automatically at virtual appliance boot time. No action is required to activiate this support.
The vmtoolsd daemon: This tool starts automatically during virtual appliance boot time. No action is required to activate this support. The vmtoolsd daemon supports automatic power down of the virtual appliance from the vSphere4 Client dashboard. The vmtoolsd daemon also supports the Guest Information Service.