Is it possible to force the agent to send a Basic Inventory or update its configuration through a script?
This is a sample VB script that forces a "send basic inventory" and "update configuration":
On Error Resume Next
Dim Client, IfUnchanged, IfBlocked
Set Client = CreateObject("Altiris.AeXNSClient")
IfUnchanged = 1 'Sends the basic inventory even If it has not changed since the last transmission
IfBlocked = 1 'Sends the basic inventory even if the network connection has been blocked
Client.SendBasicInventory IfUnchanged, IfBlocked
Set Client = Nothing
Note: This script is provided as an example. Test it before using it on a Production environment.