How to play back recorded session RCD file?

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• Symantec Products

Issue/Introduction

 

Resolution

Question
 

How to play back pcAnywhere recorded session RCD file?

Answer
From the Symantec Management Platform server, or from another computer with an installation of the pcAnywhere standalone product, start Symantec pcAnywhere.

Change the view to "Go to Advanced View". Click "pcAnywhere Tools" on the left hand pane.

Select "Playback Sessions".

Playback of a recorded session on a computer running the pcAnywhere Solution Agent is possible.  It can be accomplished by calling the recording file and the pcAsessionPlayer.exe from a command line.

From a Command Prompt, type a command similar to the following, making a change to the file name and location of the RCD file.  Do not put quotes around the file path to the RCD file.  For example:

"C:\Program Files\Symantec\pcAnywhere\pcASessionPlayer.exe" C:\Documents and Settings\administrator\Desktop\SSVM_20100319_110642.RCD 
The player will then open with your RCD file queued for playback. 

Note that the paths for 64-bit OS are different.  On a 64-bit Windows OS, the corresponding command from the example above would be:
""C:\Program Files (x86)\Symantec\pcAnywhere\pcASessionPlayer.exe" C:\Users\Administrator\Desktop\SSVM_20100319_110642.RCD