Disabling UNC Codebases - How to force clients to download packages through HTTP or HTTPS

Products

• IT Management Suite
• Software Management Solution

Issue/Introduction

Symantec Management Agents have an option to download package files using HTTP, HTTPS, or Windows Share (UNC). How do you turn off UNC as an option for Package Codebases on the Management Server and Package Servers?

Environment

ITMS 8.x

Resolution

To fix this:

• In the Management Console, go to Settings > Notification Server > Site Server Settings
• In the menu tree go to Site Server Settings > Package Service > Package Service Settings
• Deselect "Publish UNC codebase" under the Published Codebase Types, and save the changes.
• The next time Site Servers update their configuration, they will get the change.
• As with the Management Platform Server, Publish HTTP codebase and Publish HTTPS codebase can be deselected.

Note: Avoid disabling all three types of codebases. This will lead to client computers being unable to download any packages.