Troubleshooting: Blank reports may appear

Products

• Control Compliance Suite Windows

Issue/Introduction

 

Resolution

Troubleshooting: Blank reports may appear

When you run a report, the report contents may not appear. The report appears to be blank.

This error occurs because the Scheduled Reporting Database Synchronization job must run before you can run a report.

You should run the Scheduled Reporting Database Synchronization job before you schedule the report. The synchronization job populates the database with the data in the production database. The synchronization job is an existing job and is in the Monitor > Jobs view.