Report email notifications links should be redirected to Federated SSO URL

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Article ID: 17957

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

When a report completes, the user receives an email with a link.

The user can click on 'Click Here' link to land on that particular report.

When the CA PPM application is configured with Federated (FED) SSO and URL Link should have a FED SSO URL.

Steps to Reproduce:

  1. Schedule a report in a system integrated with FED SSO
  2. Once the report is completed an email is generated with a link 
  3. From the email, click on 'Click Here' link

Expected Result: Link should be redirected to FED SSO URL

Actual Result: Link is opening a CA PPM URL.

  

Solution:

WORKAROUND:

None.

STATUS/RESOLUTION:

CLRT-73920
Resolved in Clarity 13.3.0 Generic Patch. Reference TEC605767
Resolved in CA PPM 14.1  

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: