ESM manager


Article ID: 179567


Updated On:


Control Compliance Suite Windows




ESM manager

Symantec ESM managers do the following:

  • Control and store policy data, and pass the data to agents or to consoles.

  • Gather and store security data from agents, and pass the data to consoles.

The manager uses the control information files (CIF) server to communicate with the agents and the ESM Console. Several of the data files accessed by the CIF server are stored in a proprietary format on the manager workstation or server.

The control information files (CIF) server is the primary component of the manager and an important part of the ESM information exchange process.

The manager stores the following data:

  • Manager access

  • Domains

  • Agents

  • Policies

  • Policy runs

  • Templates

  • Suppressions

  • Messages that the security modules in the CIF server generate

The CIF server provides access to the CIF files. When the console or command-line interface (CLI) needs information from the CIF files, the console or CLI communicates with the CIF server. The CIF server accesses the CIF files and relays the information back to the console or to the CLI.

The CIF server also relays requests to other components of the manager. When a client sends a request for a policy run, the CIF server starts the job starter. The CIF server then tells the job starter to start a policy run.

Clients can include the following:

  • Control Compliance Suite Data Processing Service Collector

  • ESM Console


The client establishes communications with the CIF server by logging on with the manager name, manager account name, password, and specified communications protocol.

The net server is another component of the manager. It provides the CIF server, the local file, and the agent server access to remote clients. The net server uses the console client server protocol (CSP) to provide communication between processes on the different computers.

While the manager component is initially small and the CIF servers remain small, the raw reports can consume at least 2 MB per agent.