Uninstalling the Symantec Event Agent

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Article ID: 179527

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Updated On:

Products

Security Information Manager

Issue/Introduction

 

Resolution

Uninstalling the Symantec Event Agent

Uninstalling the Symantec Event Agent removes the Java application that performs communication functions between Information Manager and the collector.

If other products do not use the Symantec Event Agent, you must uninstall the Symantec Event Agent after you have uninstalled the collector component.

Note:
In some circumstances, the collector uninstallation programs may not fully uninstall all files. To completely uninstall all files, change directories to C:\Program Files\Symantec, and remove the contents manually.

See Uninstalling the collector and its components.

To uninstall the Symantec Event Agent

  1. Navigate to the Agent installation directory as follows:

    • On Windows, the default installation directory on Windows is as follows:

      C:\Program Files\​Symantec\​Event Agent

    • On Linux and Solaris, log on as superuser, and then navigate to the installation directory.

      The default installation directory on Linux and Solaris is as follows:

      /opt/​Symantec/​sesa/Agent

  2. To uninstall the Symantec Event Agent, do one of the following tasks:

    • On Windows, at the command prompt, type the following command:

      setup -u -debug

    • On Linux, at the command prompt, type the following command:

      sh install.sh -u

    • On Solaris, at the command prompt, type the following command:

      ./install.sh -u

  3. Manually delete the Symantec Event Agent files in the following directories:

    • On Windows, the default folder is as follows:

      C:\Program Files\​Symantec\​Event Agent

    • On Linux and Solaris, the default folder is as follows:

      /opt/​Symantec/​sesa/Agent folder