Creating email spam policies


Article ID: 179498


Updated On:


Messaging Gateway




Creating email spam policies

You can create the email spam policies that determine the actions to be taken for specific spam conditions.

Symantec Brightmail Gateway installs with several preconfigured policies. You can use these policies as is, edit them to suit your needs, or create your own custom policies.

See Default email spam policies.

When you create a new spam policy, it is enabled by default.

See Enabling and disabling spam policies.

See Modifying spam policies.

See Copying spam policies.

See Deleting spam policies.

To create the policies that detect spam

  1. In the Control Center, click Spam > Policies > Email.

  2. Click Add.

  3. On the Email Spam Policy page, in the Policy name box type a name for the spam policy.

    Content filtering, spam, and virus policy names must be unique. For example, if you have a content filtering policy called "XYZ," you cannot have a spam policy or virus policy called "XYZ."

  4. Under Conditions click the Apply to drop-down list and choose whether the policy is applied to inbound messages only, outbound messages only, or both.

  5. Click the If the following condition is met drop-down list and select one of the following options:

    If a message fails bounce attack validation

    Performs the specified action if a message is a Non-Delivery Receipt message that does not pass validation. This condition is only available for Inbound messages.

    If a message is spam

    Performs the specified action if a message is spam.

    If a message is spam or suspected spam

    Perform the specified action if a message is either spam or suspected spam.

    If a message is suspected spam

    Perform the specified action if a message might be spam. The suspected spam level is adjustable on the Spam > Settings > Scan Settings page.

  6. Under Actions, click the Perform the following action drop-down list and select the action that you want to take on a message that meets the specified spam condition.

    For some actions, you need to specify additional information.

    See Verdicts and actions for email messages.

    See About defending against bounce attacks.

  7. Click Add Action.

  8. If you want, add more actions.

    See Table: Compatibility of filtering actions by verdict.

  9. Under Apply to the following groups, check one or more policy groups to which this policy should apply.

    See Creating a policy group.

  10. Click Save.