How to export only Published knowledge documents?

Article Id: 17946

Status: Published

Updated On: 14-02-2018 07:46

Legacy Id: TEC615663

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Description:

Using the Knowledge Tools Document Export Tool, how can just the Published Documents be exported?

Solution:

Set the value of the "Additional Filter" field on the Document Export template to STATUS_ID = 70, (case is required).
To open the Document Export template please go to; Administration/Knowledge/Documents/Export/Import Templates, edit the existing template or create a new one.

Environment:

Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Component: