What causes SOLVE:Operations startup to fail with TVF101 IBM HPNS INTERFACE INITIALIZATION FAILURE 4?

Products

• CMDB for z/OS
• NetSpy Network Performance
• NetMaster Network Automation
• SOLVE
• NetMaster Network Management for SNA
• NetMaster Network Management for TCP/IP
• NetMaster File Transfer Management
• SOLVE:Operations Automation
• SOLVE:Access Session Management
• SOLVE:FTS

Issue/Introduction

Description:

When starting up the SOLVE:Operations STC, error TVF101 IBM HPNS INTERFACE INITIALIZATION FAILURE 4 can occur.  It is issued

in response to a TCPIP START command when the HPNS interface to TCP/IP is unable to initialize.

Solution:

The problem occurs when z/OS started tasks VMCF and TNF are not up.  Once these STCs are brought up, the SOLVE:Operations STC

can be restarted successfully (without TVF101 IBM HPNS INTERFACE INITIALIZATION FAILURE 4).

Environment

Release: SLOPEM00200-11.9-SOLVE:Operations-Automation

Component:

Resolution

See Solution above.

Additional Information

Please visit the following address for the SOLVE:Operations Automation 11.9 bookshelf:

 

https://techdocs.broadcom.com/us/en/ca-mainframe-software/intelligent-operations/ca-solve-operations-automation/11-9.html