After the migration to Broadcom, the Symantec Endpoint Detection and Response (SEDR) appliance does not have the ability to upload diagnostic data to a server. In order to gather logs, you will need to download them from the SEDR web interface.
Symantec Endpoint Detection and Response 4.2 and later. For SEDR version 4.1 and older, contact Broadcom Technical Support.
In order to download the diagnostics file, follow the steps below:
list --home | grep SGS-TD