Troubleshooting Symantec EDR virtual appliance installations

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Article ID: 179367

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Updated On:

Products

Endpoint Detection and Response

Issue/Introduction

 

Resolution

The following articles can help you troubleshoot the most commonly encountered issues when installing the Symantec EDR virtual appliance.

Some VLANs do not appear in packet captures collected from the Symantec EDR scanner.

ESX server fails to deploy the OVA. Instead the ESX host logs an error.

Reserve VM resources for ATP/SEDR VE in ESXi 6.02 or later