Setting EEM-ACL to access/login to CA Service Catalog Webservices
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Setting EEM-ACL to access/login to CA Service Catalog Webservices


Article ID: 17932


Updated On:


CA Service Catalog CA Service Management - Service Desk Manager


By default, only the Certificate user and users with the service provider (SP) administrator role can execute web services. This can, however, be changed.

Error in the view.log when trying to consume the login method with a user who is not a service delivery administrator:

User does not have access to read web services


CA Service Catalog 17.x


It is necessary to verify the role assigned to the user used in the Catalog, in this case CASMAdmin. Once the role is verified, adding the webservice__all resource to the role used and restarting services is necessary. 


The Access Policy for access to the web services may be changed:

  1. Login to the 'CA Service Catalog' application instance in EEM

  2. Select 'Manage Access Policies' tab

  3. Confirm 'Guinode' is selected and select 'Go'

  4. Select the role(s) in which you would like to allow gold brick access

    (i.e. ACL_requestmanager_Guinodes for Request Manager role in catalog)


    (i.e. ACL_catalogenduser_Guinodes for Catalog User role in catalog)

  5. Under 'Add resource' enter 'webservice__all' and select the plus icon

  6. Save your changes.

  7. Recycle the 'catalog service'

Then you can login with a userid with this catalog-role in webservices.