How to delete all rules from Messaging Gateway for Service Providers

Products

• Messaging Gateway for Service Providers

Issue/Introduction

 

Resolution

In some rare cases, the on disk rules by Symantec Messaging Gateway for Service Providers (SMG-SP) may become corrupted or unreadable by the SMG-SP Brightmail Engine (bmserver) and will need to be reset to the default rule set that shipped with the software.

1. Log into the SMG-SP system as root
2. Move to the smg-sp installation directory
   cd /opt/symantec/smg-sp/Scanner
3. Stop filtering services
   service mailwall stop
4. Remove the installed rule sets
   rm -rf bm_ruleset.*
5. Copy the default ruleset into place
   cp -rp etc/bm_ruleset.2.* .
6. Start the filtering services
   service mailwall start