SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15 Early Support statement
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SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15 Early Support statement

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Article ID: 179276

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Updated On:

Products

IT Management Suite Deployment Solution Software Management Solution

Issue/Introduction

 Is  SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15 supported?

 

For most current Support Matrix, refer to:

https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/it-management-suite/ITMS/Platform-and-OS-Support/client-os-support-matrix-v132626715-d780e25881.html

Environment

ITMS 8.x

Resolution

Initial testing performed by Symantec shows that a range of the Symantec IT Management Suite functionalities can be used to manage client computers that use SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15.

The scope of support is limited to specific components and solutions as indicated below as well as version 8.x of the Symantec IT Management Suite. Additional limitations may apply. If so, they are listed under the known limitations section.

Symantec will issue a Full Support statement once the full testing of the new operating systems is performed and all the known limitations are addressed.

List of supported solutions

Symantec IT Management Suite provides support for the following client computers:
  • SUSE Linux Enterprise Server 15
  • SUSE Linux Enterprise Desktop 15
The Early Support functionality is limited to the following components and solutions of the IT Management Suite:
  • Symantec Management Agent for UNIX, Linux and Mac
  • Deployment Solution
  • Inventory Solution
  • Monitor Solution
  • Network Discovery
  • Software Management Solution
  • Virtual Machine Management Solution
  • Suite Portals

Note:

The components and solutions that are not explicitly listed above are not supported. The usage of those might lead to undesirable outcomes.

Known limitations

These are the known limitations in early support of  SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15:

Table: Known limitations for Symantec Management Agent for UNIX, Linux and Mac

Issue

Article

When you install the Symantec Management Agent for UNIX, Linux, and Mac on a SUSE 15 client computer, on Notification Server, the Linux version on Agent Install and Resource Manager pages is displayed as unknown.

 N/A
When you create a Managed Software Delivery policy and in the Advanced options dialog box, on the Run tab, check the Prompt user before running: box, the prompt message is not displayed on the SUSE Linux Enterprise Desktop 15 client computer. N/A
When you create and run a task to restart the Xinetid Service (Time or Echo) on SUSE 15 client computers, the task fails. However when you run a Get status task for both services the result shows that the task is successfully completed. N/A

 

Table: Known limitations for Deployment Solution

Issue

Article
Imaging task is not supported for Linux installation with GUID Partition Table. N/A

Boot to automation environment fails on SUSE 15 client computers

 N/A
When you create a new Install Linux/ESX OS task, the SUSE Enterprise Linux Server 15 and SUSE Linux Enterprise Desktop 15 are not available from the OS Flavor drop-down list. N/A
The Apply System Configuration task to rename a SUSE Linux Enterprise Desktop 15 client computer, runs successfully, however after the client computer restarts, the name remains the same. N/A

 

Table: Known limitations for Inventory Solution

Issue

Article

After you gather inventory on a SUSE 15 client computer, the Operating System data class in the Resource Manager is displayed incorrectly for this client computer.

 N/A
After you gather Server applications inventory on SUSE Enterprise Linux Server 15 computers with MySQL server 5.7.x, some of the MySQL data classes are not  reported. As a result, MySQL 5.7.x database servers are not listed in the Servers running MySQL Database Server report. N/A

 

Table: Known limitations for Network Discovery

Issue

Article

After you discover a SUSE 15 client computer in your environment, in the Resource Manager, the OS version and MAC address are displayed incorrectly.

 N/A

 

Table: Known limitations for Virtual Machine Management

Issue

Article

In the Create Virtual Machine wizard, when you select a verion of the guest operating system, the SUSE Linux Enterprise Server 15 and SUSE Linux Enterprise Desktop 15 versions are not available.

 N/A

After you gather inventory on a host, the virtual machines that are created on that host are not displayed in the Virtual Machines and Templates section.

 N/A

 

Table: Known limitations for Suite Portals

Issue

Article
The Resource Manager page is not available for SUSE Linux Enterprise Server 15 client computers. N/A
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