Activating Phishing Readiness for Email Threat Detection and Response customers

Products

• Email Security.cloud
• Phishing Readiness
• Email Threat Detection and Response

Issue/Introduction

Symantec Phishing Readiness gives organizations the ability to carry out simulated phishing attacks from a simple, centralized platform.

Resolution

To activate the Phishing Readiness service on your account:

1. Fill out the attached Provisioning Form.
2. Once completed, open a customer case through Case Management system via the Support Portal and attach the form.
3. Once enabled on your account, Order Services will send you a welcome email with all follow up access and login instructions, as well as product resources.

Note: This process applies to existing Symantec Email Threat Detection and Response.