Date picker on extended fields shared with CA CMDB is not displayed

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Article ID: 17917

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Descriprtion:

After following the instructions of CA APM Implementation Guide to define an asset extended field shared with CMDB, the date fields are not displayed as a date field.

Solution:

On top of the steps described in the Implementation Guide you will need to run SQL queries for each date field you add.

NOTE: before going ahead with any SQL update you should make sure a full valid backup of the MDB is available.

The below queries should be executed against the MDB, changing 'field_name' and 'attribute_name' accordingly to match the CA CMDB fields you are configuring in APM.

USE mdb
UPDATE arg_field_def SET data_type=99 WHERE table_name = 'usp_owned_resource' AND field_name='nr_exp_dt'
UPDATE al_form_attribute_def SET control_type_id=10 WHERE class_name='usp_owned_resource' AND attribute_name='nr_exp_dt'

After that execute IISRESET on the APM Application and Web Servers.

Environment

Release: UASIT.99000-12.8-Asset Intelligence
Component: