Date picker on extended fields shared with CA CMDB is not displayed

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Descriprtion:

After following the instructions of CA APM Implementation Guide to define an asset extended field shared with CMDB, the date fields are not displayed as a date field.

Solution:

On top of the steps described in the Implementation Guide you will need to run SQL queries for each date field you add.

NOTE: before going ahead with any SQL update you should make sure a full valid backup of the MDB is available.

The below queries should be executed against the MDB, changing 'field_name' and 'attribute_name' accordingly to match the CA CMDB fields you are configuring in APM.

USE mdb
UPDATE arg_field_def SET data_type=99 WHERE table_name = 'usp_owned_resource' AND field_name='nr_exp_dt'
UPDATE al_form_attribute_def SET control_type_id=10 WHERE class_name='usp_owned_resource' AND attribute_name='nr_exp_dt'

After that execute IISRESET on the APM Application and Web Servers.

Environment

Release: UASIT.99000-12.8-Asset Intelligence
Component: