Windows 10 Fall Creators Update Early Support statement


Article ID: 179118


Updated On:


Management Platform (Formerly known as Notification Server)




Initial testing performed by Symantec shows that a range of the Symantec IT Management Suite functionalities can be used to manage client computers that use Windows 10 Fall Creators Update (Windows 10, version 1709).

The scope of support is limited to specific components and solutions as indicated below as well as versions 8.0 HF6 and 8.1 of the Symantec IT Management Suit—É. Additional limitations may apply. If so, they are listed under the Known limitations section.

Symantec will issue a Full Support statement once the full testing of the new operating systems is performed and all the known limitations are addressed.

List of supported solutions

IT Management Suite provides support for client functionality for the following operating systems:

  • Windows 10 Fall Creators Update x86 (Windows 10, version 1709)
  • Windows 10 Fall Creators Update x64 (Windows 10, version 1709)

The Early Support functionality is limited to the following components and solutions of the IT Management Suite:

  • Symantec Management Agent
  • Inventory Solution
  • Patch Management Solution
  • Deployment Solution
  • Real-time System Management
  • Software Management Solution

The following site-server functionalities are supported on Windows 10 Fall Creators Update:

  • Task Server
  • Package Server


The components and solutions that are not explicitly listed above are not supported. The usage of those might lead to undesirable outcomes.

Known limitations

The known limitations in the Windows 10 Fall Creators Update early support are as follows:

Table: Known limitations for Package Server



After you upgrade a Package Server computer to Windows 10 Fall Creators Update, the Package Server fails to connect to the internet. This happens because the DefaultAppPool identity is unable to start after the upgrade.

Workaround: Manually delete the symbolic links that are created by Windows Update:
1. Open Windows PowerShell with Run as administrator option.
2. Run the following commands:
Stop-Service -Force WAS
Remove-Item -Recurse - Force C:\inetpub\temp\appPools\*
Start-Service W3SVC
For more information regarding this issue, refer to the following article:

Table: Known limitations for Deployment Solution



For Windows 10 Fall Creators Update, after the Scripted OS Install task completes, you have to manually select and set the Region. N/A

When a local administrator user runs the Prepare for Image capture task on Windows 10 Fall Creators Update computer, the task fails and the following error appears:

The requested operation requires elevation.