Ubuntu Support Statement
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Ubuntu Support Statement


Article ID: 179097


Updated On:


IT Management Suite


For most current Support Matrix, refer to:




Starting from IT Management Suite 8.1 RU2, Symantec Management Platform, and related solutions support the management of Ubuntu (versions 14.04 LTS, 16.04 LTS and 17.04) client computers.

List of supported solutions

IT Management Suite provides support for client functionality for the following operating systems:

  • Ubuntu 14.04 LTS
  • Ubuntu 16.04 LTS
  • Ubuntu 17.04

Following are the tested and supported components and functionality of IT Management Suite 8.1 on Ubuntu client computers:

  • Symantec Management Agent for Unix, Linux and Mac
  • Inventory Solution
  • Inventory Pack for Servers
  • Network Discovery
  • Software Management


The components and solutions that are not explicitly listed in the list are not supported. The usage of those might lead to undesirable outcomes.

Known limitations

The known limitations in the Ubuntu client computers are as follows:

Table: Known limitations


Article link

Server Inventory data may not be properly gathered for Oracle database on the client computers with Ubuntu Operating System. The reason for this limitation is that Oracle Corporation does not officially support Ubuntu for Oracle database.