Enable Debug Logging for Messaging Gateway for Service Providers (SMG-SP) on Linux

Products

• Messaging Gateway for Service Providers

Issue/Introduction

 

Resolution

Enabling Debug logging levels for SMG-SP on Linux.

1. Login as root
2. Edit the file bmiconfig.xml
   1. Default location: "/opt/symantec/smg-sp/Scanner/etc/bmiconfig.xml"
3. Search for each instance of the following:
   1. <log enabled="true" level="
   2. Below each instance you will see the path to the log level for the four services you can edit the log level
      1. jlu_controller_log
      2. conduit_log
      3. bmserver_log
      4. bmclient_log
4. Update the number in quotes to 7 (Debug)
   1. The line should now begin with: <log enabled="true" level="7"
5. Save and close the bmiconfig.xml file
6. At the prompt type run the following command:
   1. /etc/init.d/mailwall restart
7. To return to the default logging level, repeat the steps to change the log level back to 4 (default)

Logging Levels

Level	Log Level
1
2
3	Errors
4 (Default)	Warnings
5	Notices
6	Information
7	Debug